FAQ's

Exotic Petting Zoo and Farm

Reservations?

No.  Simply walk in.  Business hours are Monday through Friday from 9am-6pm.  We do close for holidays and in the event of inclement weather.

Is there anywhere to get lunch?

Beginning June 3rd, 2017,  Tom's Delectable Dogs & Catering will have a hot dog cart setup every Saturday (though his hours might vary from our own), and we offer some snacks and drinks inside our gift shop.  We also have a  picnic area overlooking a beautiful sunflower field that you and your family and friends are welcome to use.

Outside food and drink is welcome.

The Swamp Gator Cafe will be opening as a permanent fixture in the near future.

Am I able to bring in my own food to feed the animals with?

No.  Our animals are on a strictly monitored diet and the food that is provided for them, including purchasable food for customers to feed them with, has been approved by our veterinarians.

Do you accept food donations?

We do.  We are an animal rescue and sanctuary and every bit helps, we will have to get the food approved by our zookeepers before feeding, but most is usable in one way or another.

Do you offer field trip and birthday packages?

Yes, both!  Contact us by phone or email for availability and pricing info.

 

Mud Monster Swamp Buggy Tours

Reservations?

No.  Bookings are done on a first come, first serve basis.

Who can ride?

The tour is for ages 3 and up, and is not recommended for anyone with back problems, motion sickness, or heart conditions.

When do the tours run?

Trips can vary based on foot traffic, weather conditions, and vehicle maintenance.  It is strongly recommended that you call beforehand to check on that day's availability.

Will we get dirty?

There is a possibility.  Conditions can vary based on recent weather patterns, but you can get muddy, dirty, and wet.

How long is the tour?

The Mud Monster Swamp Buggy Tour is designed as a thrill ride in a similar fashion to a roller coaster.  You will go fast through turns and over bumps.  Your stomach will drop and your heartbeat will rise.  The ride lasts between 15 and 20 minutes long.

Horse Trail Rides

Reservations?

No, we take customers out on a first come, first serve basis.  You are, however, more than welcome to phone ahead for that day's availability.

Age Limit?

10 years and up.  No exceptions.

Weight Limit?

The maximum weight our horses can carry on this particular trail is 300lbs.

Dress requirements?

Closed toed-shoes are required, and jeans or pants are strongly recommended.

What if I don't know how to ride?

No problem.  This trail is perfect for beginners and seasoned riders alike.

How many riders can go on one trip?

We can take up to 5 riders (1 rider per horse) in a single trip.

How long is the trail ride?

45 minutes to an hour, including mounting and safety instructions.

Horseback Rides

What is the difference between a horse trail ride and a horseback ride?

The trail rides are a guided tour with each guest on their own horse and is for ages 10 and up whereas the horseback ride is a walk up and down a path in which the horse is lead by one of our farm hands.  Great for kids and beginners!

Age limit?

As long as the child is able to sit up and hold on by themselves they can take part.

Can I ride with my child?

This is typically not allowed, however, you are more than welcome to walk the path with us.

Refund & Cash Only Policy

We are a cash only operation, we do, however, have an ATM on site.  We have a no refund policy, though we do offer rain checks, credits, and exchanges.  

Terms and Conditions

Operations and activities on our property fall under Florida's Agritourism Laws and Florida Equine Laws.

WARNING:  Under Florida law, an equine activity sponsor or equine professional is not liable for an injury to, or the death of, a participant in equine activities resulting from the inherent risks of equine activities.Under Florida law, an equine activity sponsor or equine professional is not liable for an injury to, or the death of, a participant in equine activities resulting from the inherent risks of equine activities.

WARNING:  Under Florida law, an agritourism operator is not liable for injury or death of, or damage or loss to, a participant in an agritourism activity conducted at this agritourism location if such injury, death, damage, or loss results from the inherent risks of the agritourism activity. Inherent risks of agritourism activities include, among others, risks of injury inherent to land, equipment, and animals, as well as the potential for you to act in a negligent manner that may contribute to your injury, death, damage, or loss. You are assuming the risk of participating in this agritourism activity.Under Florida law, an agritourism operator is not liable for injury or  death of, or damage or loss to, a participant in an agritourism activity  conducted at this agritourism location if such injury, death, damage, or loss results from the inherent risks of the agritourism activity. Inherent risks of agritourism activities include, among others, risks of injury inherent to land, equipment, and animals, as well as the potential for you to act in a negligent manner that may contribute to your injury, death, damage, or loss. You are assuming the risk of participating in this agritourism activity.

  Other tours?

We have a few tours coming in the very near future!  Keep visiting our website or follow us on Facebook to keep up to date.

If you are searching for the nature tours (swim with dolphins, kayaking, etc.), they are now being ran by the company Dolphin Paradise Tours.  Please visit them at dolphinparadisetours.com for bookings and further information.